Tier 2 \u00b7 Objection Simulator
Classify the response \u2014 don't rehearse it.
Every objection ships with four hand-authored candidate responses \u2014 one per compliance tier. Pick the one you'd classify as compliant, or use the advanced bright-line screen to self-audit freeform language. We never publish \u201cthe right thing to say to a client.\u201d
Training material only. Not legal, compliance, or enrollment advice. Always defer to current CMS guidance, your FMO's compliance team, and your carrier certifications. See disclaimers.
Already has a plan \u00b7 phone
"I already have a plan I like."
AEP outbound call to an existing client. SOA on file for MA/MAPD. Recording is running.
Reviewed Jul 14, 2026Open"Is it free?" \u00b7 phone
"It's free, right?"
Prospect calling in from an educational event. SOA collected before plan talk.
Reviewed Jul 14, 2026Open"Just mail me something" \u00b7 phone
"Just mail me something."
Inbound call from a marketing lead. No SOA yet. Recording is running.
Reviewed Jul 14, 2026OpenThird-party misinformation \u00b7 in-person
"My friend told me Medicare covers everything now."
Kitchen-table appointment. SOA on file. Recording not required for in-person.
Reviewed Jul 14, 2026Open"Just enroll me today" \u00b7 phone
"Just enroll me today."
Inbound call from a prospect who saw an ad. No prior SOA, no prior appointment. Recording is running.
Reviewed Jul 14, 2026Open"What's the best plan?" \u00b7 in-person
"What's the best plan?"
Kitchen-table appointment. SOA on file. Client is comparing two MA plans.
Reviewed Jul 14, 2026Open"Don't record me" \u00b7 phone
"I don't want to be recorded."
TPMO outbound sales call. Recording is required and disclosed at the start.
Reviewed Jul 14, 2026Open"I want to think about it" \u00b7 in-person
"I want to think about it."
End of a kitchen-table appointment. SOA on file. Client wants a decision window.
Reviewed Jul 14, 2026Open
Educational drill only. Rules and CMS guidance evolve — always defer to current CMS publications, your FMO compliance team, and your carrier certifications.
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