Objection Simulator · "What's the best plan?"

"What's the best plan?"

Kitchen-table appointment. SOA on file. Client is comparing two MA plans.

Training material only. Not marketing material and not for consumer distribution. Scripts are starting points to adapt to your carrier, state, and current CMS rules — not verbatim consumer-facing copy. Not legal, compliance, or enrollment advice. Always defer to current CMS guidance, your FMO's compliance team, and your carrier certifications. See disclaimers.

Scenario \u00b7 in-person

Kitchen-table appointment. SOA on file. Client is comparing two MA plans.

Client: "Just tell me — what's the best plan?"

Mode

Pick a hand-authored response to classify, or open the advanced bright-line screen for a freeform check.

Which response would you classify as compliant?

Option A
"Depends on your situation. Most of my clients in your area end up on one of two plans — want me to walk through both?"
Option B
"This is the number one plan in the country — I can guarantee you'll save money on your prescriptions."
Option C
"For someone your age, this one right here is the best plan on the market — it's cheaper and it covers more than anything else."
Option D
"There isn't a single best plan — best depends on your doctors, your prescriptions, and how you use care. If you tell me who you want to keep seeing and what you take, I can show you which plans actually fit that picture, and you can decide."

On this objection: 0/0 correct classifications — no attempts yet.

Sources

Reviewed Jul 14, 2026 · GoAEP editorial

42 CFR §422.2260 – §422.2274
MA marketing standards (Subpart V).
CMS Medicare Communications & Marketing Guidelines
Master CMS guide for MA and Part D communications and marketing.

Not marketing material. Not for consumer distribution. CMS rules evolve — verify against current guidance before use.

Educational drill only. Rules and CMS guidance evolve — always defer to current CMS publications, your FMO compliance team, and your carrier certifications.