Objection Simulator · "Just mail me something"

"Just mail me something."

Inbound call from a marketing lead. No SOA yet. Recording is running.

Training material only. Not marketing material and not for consumer distribution. Scripts are starting points to adapt to your carrier, state, and current CMS rules — not verbatim consumer-facing copy. Not legal, compliance, or enrollment advice. Always defer to current CMS guidance, your FMO's compliance team, and your carrier certifications. See disclaimers.

Scenario \u00b7 phone

Inbound call from a marketing lead. No SOA yet. Recording is running.

Client: "I don't want to talk today. Just mail me something and I'll look at it."

Mode

Pick a hand-authored response to classify, or open the advanced bright-line screen for a freeform check.

Which response would you classify as compliant?

Option A
"Sure — I can drop a packet in the mail. When it lands, give me a call so we can go through it together."
Option B
"I'll mail you the paperwork with a $25 gift card so you actually open it."
Option C
"I'll mail you the enrollment application and brochures for the top two plans I recommend so you can just sign and send it back."
Option D
"Absolutely. I can send you CMS-approved educational information — nothing plan-specific until we've had a proper appointment with a Scope of Appointment on file. What's the best mailing address, and would you like me to circle back in a week?"

On this objection: 0/0 correct classifications — no attempts yet.

Sources

Reviewed Jul 14, 2026 · GoAEP editorial

42 CFR §422.2260 – §422.2274
MA marketing standards (Subpart V).
42 CFR §422.2264(c)
Scope of Appointment documentation before a marketing appointment.
42 CFR §422.2268
Prohibited marketing activities including cash / cash-equivalent gifts and inducement thresholds.

Not marketing material. Not for consumer distribution. CMS rules evolve — verify against current guidance before use.

Educational drill only. Rules and CMS guidance evolve — always defer to current CMS publications, your FMO compliance team, and your carrier certifications.